WFM Executive Jobs in Noida | iEnergizer Hiring MIS/WFM Executives

Company: iEnergizer Job Role: WFM Executive (MIS / RTA) Location: Noida, Uttar Pradesh Salary: Up to ₹45,000 CTC Job Type: Full-Time Work Mode: Work From Office Experience: Minimum 1 Year Industry: BPO / Customer Support Job Description iEnergizer is urgently hiring experienced WFM Executives to join their dynamic Workforce Management (WFM) team in Noida. This role is ideal for candidates with experience in MIS reporting, RTA operations, and strong Microsoft Excel skills in a BPO environment. Key Responsibilities • Manage and prepare MIS reports for operational performance • Monitor real-time adherence (RTA) and workforce scheduling • Analyze call center performance metrics and productivity • Maintain daily, weekly, and monthly reporting dashboards • Coordinate with operations teams for workforce planning Eligibility Criteria • Minimum 1 year experience as MIS / WFM Executive in BPO • Good knowledge of MIS reporting and Real-Time Analysis (RTA) • Strong skills in Microsoft Excel (Pivot, VLOOKUP, Reports) • Ability to work in 24×7 shift environment • Immediate joiners preferred Job Benefits • Salary up to ₹45,000 CTC • 5 days working week • Opportunity to work with a reputed BPO company • Career growth in Workforce Management domain Job Location iEnergizer A-37, Sector 60 Noida, Uttar Pradesh (Gate No. 2) How to Apply Interested candidates can apply by sending their updated resume . 📧 Email: vanshika.kakkar@ienergizer.com